Published News

What to Do After The Conference

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Not too long ago, I posted a quick note and a video about attending conferences to bring some balance into your life. (See http://blog.smallbizthoughts.com/2016/10/attend-events-to-balance-your-life.html)Robert asked a couple of questions: "Karl, do you have an SOP on what you do after attending a conference? Often times ideas and inspiration get lost in the shuffle when returning to the office.

Better Sales Through Better Education - New Audio Program

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Just posted a great audio program from Chip Reaves over at SMB Books.It's called Better Sales Through Better EducationChip is the President of Bigger-Brains.com and founder of the Computer Troubleshooters franchise. In this 50 minute program he explains the role of education in the Managed Service Provider sales process. A typical MSP has fantastic productivity solutions for sale –

Sink or Swim is Not a Training Program

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - What's your process for bringing on a new employee? So many companies - including some rather large ones - don't actually plan the employee's first day. They throw them into a job and hope they survive.My friend Josh Peterson tells the story of a company that did that - and the employee quit before noon. No one wants to feel that their job is unimportant or that the company doesn't have a plan of

Why You Shouldn’t End 2016 Without an IT Audit

mspradar on Kaseya Blog - IT Automation

http://blog.kaseya.com - The end of the year is filled with lots of last minute work – and plenty of employee time off.  Not a good combo. So it’s easy to let things slide. But one item you should not neglect is a year-end IT audit. Maybe you do this every year and are only now putting it […]

Stop Hiring Your First Sales Person Over and Over Again! - Audio Program

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Just posted another audio program from Coach Josh Peterson over at SMB Books.It's called Stop Hiring Your First Sales Person Over and Over Again! Josh PetersonIn this 45 program, Josh presents some great tips for Managed Service Providers (MSPs) looking to build their sales staff. As always, he is focused on successful habits and keeping an eye on profitability. There are so many ways t

Register Now for Retail IT VAR of the Future conference

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Got a note from the good folks over at Business Solutions Magazine.The third annual Retail IT VAR of the Future conference is open for registration.If you support (or want to support) retail shops and point of sale, this is a great conference for you. I have attended several Business Solutions events and have spoken at this conference.The 2017 conference is FREE if you register by December 16th -

New Audio Program: Barbara Dove - Build a Robust Email Marketing Program

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - We are happy to announce that we've released a great new audio program with Barbara Dove - a true pioneer of IT Help Desk support.This presentation was originally made at SMB Online Conference, hosted by Small Biz Thoughts. Dove talks about robust email marketing systems that are helping small IT companies thrive.Whether the economy is moving up or down, you can Thrive – with Good Marketing!This

When Does Marketing Start?

mspradar on Small Biz Thoughts by Karl Palachuk

http://blog.smallbizthoughts.com - Business consultant and author Peter Drucker once wrote:"Business has only two functions - marketing and innovation. All the restare costs."Many people have a mistaken belief that marketing is something you do when it's time to sell your product or service. Nothing could be further from the truth! Marketing starts before the product or service even exists!My favorite marketing coach is Robin Robi