Published News / Kaseya-Blog--IT-Automation

P2 Technologies’ Switch to the Kaseya VSA RMM Keeps 40 Clients Happy

mspradar on Kaseya Blog - IT Automation - Four years ago MSP P2 Technologies was having trouble keeping up with the dozens of companies for which it provides near total and sometimes total IT support and management. This crossroads led to a re-evaluation of its RMM choice, and ultimately led to the adoption of Kaseya VSA, which is a virtual system administration solution. […]

Kaseya Offers Answer to MSP and Client Credential Cracking Woes

mspradar on Kaseya Blog - IT Automation - Security has always been paramount for MSPs. But now that hackers are going out of their way to compromise service providers and use that foothold to attack clients, the need for protection has multiplied That’s why Kaseya today announced AuthAnvil MSP Protect, a service that protects MSP networks from password cracking incursions and forms the […]

Q&A: Adventure Company Taps Kaseya IT Complete to Fully Manage Far-Flung Staff

mspradar on Kaseya Blog - IT Automation - Intrepid Travel is one of the world’s largest small-group adventure companies, taking travelers to exotic parts of the world to be immersed in the host nation’s culture. As such, it has consultants spread all over the world, which can be tough for IT to manage. The solution turned out to be VSA by Kaseya, a […]

13 Things Every MSP Should Know About HIPAA

mspradar on Kaseya Blog - IT Automation - Knowing HIPAA isn’t just important for healthcare work – it is an absolute requirement. You must be provably HIPPA-compliant. An MSP can’t do any HIPAA-related work without being HIPAA compliant. The good news is that once you are certified you can vie for HIPAA contracts, and because you are credentialed and knowledgeable, you can charge […]

Could Reading a Book Transform Your IT Marketing?

mspradar on Kaseya Blog - IT Automation - Knowledge is Power Successful IT marketing is like a mustard seed. A mustard seed is tiny but it makes a bush that is many times larger than a man. There is an ancient parable about faith this small being able to move mountains. Many dismiss this because there is no mustard “tree,” and that’s what the […]

Really Setting the Record Straight: Response to ConnectWise’s ‘Fake News’ Blog Post

mspradar on Kaseya Blog - IT Automation - On May 19, 2017, Arnie Bellini, the CEO of ConnectWise, published a blog on the ConnectWise website titled “Setting the Record Straight: ConnectWise & Kaseya.” That same day, he emailed me directly to say, “Come on Man!” from “one Italian CEO to another” and attached a threat letter from ConnectWise’s lawyers. Let me set the […]

MSPs: Protect Yourself and Customer Endpoints Through Layered Security

mspradar on Kaseya Blog - IT Automation - PC consumers tend to feel to safe so long as they have antivirus protection in place. Some neophytes are comfortable even without having this modicum of protection. As experienced IT pros, MSPs know better. Antivirus and anti-malware protection is important, but it is only one aspect of keeping MSP and client endpoints safe. Keeping both […]

How IT Automation Can Benefit Your School: Build Efficiency While Staying in Budget

mspradar on Kaseya Blog - IT Automation - IT departments in elementary and secondary schools have many challenges unique to their environments. One fundamental issue is that these districts are locally funded, and budgets rarely increase by more than a meager percentage point or two. Despite that, changes in educational approaches and the demands of parents and tech-savvy students mean that schools are […]

MSPs Beware: US Department of Homeland Security Warns Cybercriminals Are Attacking IT Providers

mspradar on Kaseya Blog - IT Automation - Hackers go where the money, the control and the ability to inflict damage lie. An individual enterprise or SMB is a pretty good score. But a service provider that controls the IT of multiple clients is far more enticing. That’s why service providers such as MSPs must take special care. If your systems are cracked, […]

WannaCry Ransomware Exposes Crisis of Unpatched Systems, Failure to Back up

mspradar on Kaseya Blog - IT Automation -   Would it surprise you to learn that one of the most successful computer exploits in history happened against a vulnerability for which a patch already exists? That’s just what happened with the WannaCry (also called WannaCrypt) ransomware attack that crippled hundreds of thousands of computers last Friday and continues to wreak havoc this week. […]

Kaseya BMS – Taking ConnectWise Customers Even Before a New Version Arrived

mspradar on Kaseya Blog - IT Automation - Kaseya has reinvented the way to do Professional Services Automation (PSA) with the BMS solution. The idea is to offer PSA functions at a fraction of the normal cost with gobs of added value. Now Kaseya has brought BMS to the next level with a brand new version that is still one-third the price of […]

Guest Blog: Do You Have a Self-Fulfilling IT Marketing Attitude?

mspradar on Kaseya Blog - IT Automation - Two Kinds of Self-Fulfilling Prophecy Your IT marketing strategy will both benefit and be harmed by the same thing: your attitude. Have you ever heard of a phenomenon called the “self-fulfilling prophecy?” In brief: you make it true by the terms which define it. Here’s an example of a self-fulfilling prophecy: “If you work hard and give […]

Kaseya Launches Cloud Management Suite with Acquisition of Technology Leader Unigma

mspradar on Kaseya Blog - IT Automation - Kaseya continues its portfolio growth streak with this week’s acquisition of Unigma, which was announced at Kaseya Connect in Las Vegas. The Unigma Cloud Management Suite is now a core part of Kaseya’s IT Complete, an architecture and solutions stack for MSPs and for IT groups in particular vertical markets, such as health care and […]

Guest Blog: Are You Harnessing the Law of Attraction for MSP Marketing Success?

mspradar on Kaseya Blog - IT Automation - Have you considered applying the Law of Attraction to your MSP marketing strategy? If you’re not aware of the concept that was made mainstream by the book The Secret, here’s a brief overview: the Law of Attraction states that whatever you think about and focus on the most will manifest itself. That means if you […]

Kaseya Customer Q&A Series: Virginia Tech Taps Kaseya VSA to Streamline Operations, Tackle Tough IT Problems

mspradar on Kaseya Blog - IT Automation - Richard “Billy” Wesley, IT manager for the Division of Student Affairs at Virginia Tech has been relying on Kaseya VSA for over 5 years to help manage IT operations for his group. This division oversees IT support for housing and dining and facilities and student services. Kaseya spoke with the 14-year university veteran about IT […]

Everything is Critical Infrastructure, Learn How to Profit from It

mspradar on Kaseya Blog - IT Automation - MSPs are tasked with keeping everything running.  They have an around-the-clock, constant flow of information, accessible at any time from anywhere.  Each and every single business depends in some way shape or form on that network of information flowing.  However, we often consider only a small subset of what users actually interact with to be […]

The Secrets to MSP Sales Success

mspradar on Kaseya Blog - IT Automation - Probably the single most important aspect of running a business is sales. Sales are the life-blood of the business:  without sales you don’t have customers; without customers, you don’t have a business. And it doesn’t matter if you’re talking about a small MSP where the owner wears the sales hat or global MSP with a […]

Tech Talk MSP Blogs Attract Only Technical People!

mspradar on Kaseya Blog - IT Automation - If you take a closer look at MSP blogs, you’ll notice that they’re often Tech Talk style articles, written for technical instead of financial professionals. It makes much more sense, however, for MSPs to address business issues that appeal to CEOs and CFOs. Business vs. Technology Blog Themes The goal of MSP blogs should be to show how […]

Live Lesson: Supersize Your MSP Business with Kaseya NOC Services

mspradar on Kaseya Blog - IT Automation - Network Operations Center (NOC) services are the secret weapon of many a successful MSP. If you haven’t discovered this gem, Kaseya can show you all the benefits and how you can take full advantage in our webinar Best Practices: Learn How To Accelerate Your Growth With Kaseya NOC Services. NOC services can fundamental to your […]

MSP Tightens Passwords, Boosts Revenue with AuthAnvil Multi-Factor Authentication

mspradar on Kaseya Blog - IT Automation - Most managed service providers (MSPs) base their core business on managing remote systems through a remote monitoring and management (RMM) solution. But smart service providers are adding complimentary services on top of this, and multi- and two-factor authentication (2FA) is one of the more fertile areas. New Zealand MSP Computer Concepts Limited (CCL) knew its […]

Blocking Windows 10 Creators Update and File Explorer Ads

mspradar on Kaseya Blog - IT Automation - Not every upgrade is welcome, even if it does provide a bevy of features. Takes Windows 10 Creators Update, which started rolling out to beta testers and will next be delivered to the vast body of Windows 10 users. This update includes a bunch of new items that will please consumers and gamers, but do […]

Are There Too Many Chefs in Your ‘Marketing for IT’ Campaign?

mspradar on Kaseya Blog - IT Automation - Too Many Chefs, Not Enough Cooks Marketing for IT can be a lot like a kitchen with managerial conflict. Yes, a chef is a cook. But generally, with a larger kitchen, the chef produces recipes, source materials for food preparation, and commands the ship of his or her kitchen toward the harbors of successful food preparation […]

IT Service Provider Axians Taps Kaseya Traverse to Manage Client Networks

mspradar on Kaseya Blog - IT Automation - IT service providers have a lot on their plates. Axians, based in the Netherlands, is a case in point. This company manages client IT infrastructure, everything from hardware, software – both custom and off the shelf – as well as cloud services and network solutions. Networks these days are incredibly complex and the lifeblood of […]

Guest Blog: Never Lose Another Customer – 9 tips for MSPs

mspradar on Kaseya Blog - IT Automation - We spend a lot of time and money trying to acquire new customers. But if you’re adding those customers to a leaky bucket, you’re not growing as fast as you could. Churn, left to its own devices, is a problem for any business. Picture a business with 400 customers turning over $1 million per month […]

The Dynamic and Influential Role of the MSP

mspradar on Kaseya Blog - IT Automation - It is not an understatement to say MSPs are changing the world. MSPs are providing IT functions that SMBs can’t reasonably provide for themselves. Thanks to MSPs, these SMBs have IT Operations technologies and processes that rival that of large enterprises. That allows smaller companies to focus on their core business – and not get […]